Warranty / Service Request

The Process Process

See detailed warranty/service info before submitting a request.

Complete this form to begin the warranty or service process.

Once you’ve completed the form, you’ll receive an email with detailed instructions on your next steps.

Returns without an RMA # will not be processed. Please ensure your firearm is unloaded and properly cleaned before sending it in for service. Uncleaned firearms will be refused.

Item Details

Serial Number (located on receiver)

Item in reference (required)

Select Service Type(s) (you can describe in detail once the form is submitted) (required)
Failure to FireFailure to Extract Shell from ChamberFailure to Eject Shell from ReceiverFailure to Feed Shell from MagazineDropping Shells/Double FeedCosmeticStockForearmAction BindsSightsChoke TubeTriggerFiring PinAccuracyCan Only Load 2 ShellsLost Key to Gun LockOther

Please describe the issues as detailed as you can. (required)

I will send the _________ in for service. (required)

What was the purchase date (approximate) for your item?

Owner Info

First Name (required)

Last Name (required)

Phone (required)

Email (required)

Street Address (required) (No P.O. Boxes)

City (required)

State (required)

Zip Code (required)

Contact Preferences

Would you like to receive emails from Black Aces Tactical about new products, news, and events? (We will never sell your email address.)
YesNo

I confirm that I have reviewed the information above for accuracy. Once submitted you will need to contact Customer Service to make changes. (required)
Yes

Contact Us

Longwood, Floridacustomerservice@blackacestactical.com

Products

Shotguns
Ammunition
SHOTGUN QUAD RAILS
Merch